HoneeBee

Setup Savings

Get help

Find the next step when a product, setup or checkout total looks wrong.

Email support@honeebee.co for product support or a privacy request. A person from HoneeBee will help you.

Start with troubleshooting

Check common issues with catalog availability, saved revisions, pricing and the theme preview in the troubleshooting guide.

What to include in a support request

  • Your Shopify store domain and the name of the setup.
  • The saved revision and the affected step or product group.
  • The exact message and a screenshot with customer details and private values removed.

Please never send a password, access token, payment information or customer list.